ShieldBox Privacy Policy

ShieldBox is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, company name, and country/region when you submit inquiry forms or request quotes.
• Usage data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
• Communication data: Records of correspondence when you contact our sales or support teams.

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to product inquiries, quote requests, and sample requests
• To provide customer support and technical assistance
• To improve our website, products, and services
• To send relevant product information and industry updates (with your consent)
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Authorized distributors and sales partners to fulfill your inquiry (with your knowledge)
• Service providers who assist us in operating our website and business (under strict confidentiality agreements)
• Legal authorities when required by law or to protect our rights

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionality of the website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, typically no longer than 3 years after your last interaction with us, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent at any time

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

9. Contact

For privacy-related inquiries, please contact us at [email protected] or write to ShieldBox, 1200 Industrial Blvd, Suite 300, Houston, TX 77015, USA.